|Writing a resume can be confusing. With so many styles and formats, how do you know which one is best for you? Should you use an objective, and if so, how should you construct it? This is a question that divides many career counselors. Many argue for them since they can quickly present your skills and desired position, but those who argue against them say they are often so poor that they defeat that purpose.What is a resume objective?An objective is a short blurb that conveys your experience, training and skills and briefly outlines what kind of position you are looking for. They can range from one to several sentences. An objective is essentially a summary of who you are and what you are looking for. Objectives are not necessary; you can use your cover letter or a skills and qualifications summary on your resume to convey these things instead.An objective can benefit you.An objective can be a quickly customizable way to tailor your resume to a specific job, which will impress employers. It’s a good way to convey your goals and aspirations; a well written objective can help someone scanning your resume to quickly decide if you will go into the yes pile. If you are changing careers or are entry-level, an objective can help you since your desired position may not be discernible from your work history alone.However, an objective might not benefit you.You don’t want your objective to be overly vague and therefore meaningless, but an overly specific objective may take you out of the running if it doesn’t exactly match the job opening. However, creating a customized objective for each job application could prevent this. Many objectives are too vague, which makes them wasted space on your resume. If you use one, be clear, concise and direct.If you have an objective, be sure to avoid common mistakes.Don’t emphasize your needs—instead, emphasize what you offer the employer. Don’t be too vague (for example, “seeking challenging opportunity with advancement potential”), and if you are very specific, have several resume versions with objectives that would fit specific positions. Most of all make your objective as concise as possible.Whether or not you choose to have an objective, you want to be sure to clearly illustrate your qualifications and desired position in your cover letter or with a qualifications or skills summary, so that human resources companies, like Solvo Global, can analyze it better.|
The Internet is the newest of the job seeking tools. As much as it can also be great for human resources companies, take Solvo Global for example – but today we’re not focusing on this. Any serious job search today MUST include the intelligent use of the Internet. The benefits of the Internet are in its vast access to information and the speed with which it can find and transmit information. The pitfall is that many job seekers rely on it exclusively and expect miracles. The Internet is a tool to assist you in implementing the job search campaign components.
Identify companies and contact persons
By using a variety of company identifying databases the job seeker no longer has to rely on research from volumes of directories. The info found online is also more likely to be up to date. Most browsers will suggest company or business listings and check out the websites for the industry association that fits your search targets – if you are looking for companies that offer employee wellness programs, for example, you can check that.
Find “Spot Opportunities”
Just by entering a few keywords identifying the product or service of your industry your web browser will locate hundreds of interesting websites and articles for you to peruse. Many business journals and major newspapers have their own websites as well.
Review job openings
A person can get lost in all of the jobs posted on the Internet. So you must be smart in using this aspect of the Internet tool. First of all, remember the jobs posted on the Internet are PUBLISHED! Just like classified ads. You will be dealing with the gate-keepers, so follow the procedures suggested previously in this chapter concerning classified ads. Many of the nation’s major newspapers can be found through CareerPath (www. careerpath.com).
In a tight job market it’s not just difficult to hire – it’s also hard to keep your top performing employees. Loyalty is no longer the name of the game. Today good employees are more likely to move to the best job opportunity. Businesses face two difficult challenges:
- How do you hire the right person for the job?
- How do you keep the good performers?
“It’s key for both large and small companies to understand the critical success factors of hiring, promoting and retaining their people,” says a president of a local Washington state consulting firm. “Employees can be your biggest asset or your biggest liability.”
The New Hiring Game
How can employers hire right and manage smart? The traditional ways just aren’t working any more. In fact, a Harvard Business Study revealed that the chances of a successful hire using the traditional “interview and resume” method are about 1 in 14. Employers already know that this process is time-consuming, expensive and results are often questionable. So how can employers hire right?
Available now is an “assessment tool box” to assist large and small companies hire right and manage smart. Most are Windows based and easy to use, compatible with any computer environment. Job testing has been around for a long time. With the new sophistication of assessments, employers can now answer these kinds of questions before they hire:
- Does this person have the ability to do the job, even if the job changes?
- Is this person going to do what it takes for this job?
- Will this person fit my company and my customers?
But there’s another new twist the old science of “aptitude testing” – it’s called “job fit.” Assessment tools worth their salt can automatically build customized success patterns or benchmarks for any job. Employers can now know why it is that some of the people they hire perform at extraordinary levels while others, who appear to be equally qualified, are only average performers. By using benchmarks, businesses can match the right person to the right job. It’s like cloning your star employees.
“Assessment tools can tell you whether the candidate is a good ‘job fit’, says an executive officer at a nation-wide search firm. “We won’t present candidates to our client companies unless they taken a validated, reliable assessment. Our clients love the report –– it helps them separate the “better” candidate from the “best” candidate for the job. Additionally, it helps the hiring manager know how to effectively manage and retain the new employee.”
Assessment tools are a critical part of any companies tool box. They can make selection and hiring less painful and more successful.
Hiring smart isn’t the only factor in people productivity. Once you’ve hired, how do you keep your good performers? How can managers lead, delegate, coach, evaluate their people – not to mention getting business results and dealing effectively with their customers? In a recent American Society of Training and Development survey, managers were asked: “What issues take up most of your time during the day?” The overwhelming answer was “people or team related issues.”
Today’s “assessment tool box” has tools that can help. Managers no longer have to spend time trying to sort out people issues – a good assessment can do it for them. Such tools even suggest a variety of solutions to the problem. Managers can now re-focus their efforts on the customer and the business. Some typical assessment resources in your workforce toolbox should include:
Putting an effective team together is much more than assigning people to work on a project. A team analysis tool will lessen the personality conflicts that drain teams of energy and slow results. Team assessment tools suggest work strategies that increase the likelihood of team success.
A Kent, Washington manufacturing firm used a team analysis tool when building a critical “problem solving” team. The vice president of operations, sponsor of the team, said: “The team analysis told us we didn’t have enough members with high analytic skills. That would have been a disaster considering the problem we were facing. We shifted team membership and the team’s solution was incredible. The customer loved it and we gained some major points.”
Team tools can also help when existing teams aren’t working. An assessment tool will automatically identify problem areas and offer solutions. As a manager, team leader or team member, this information is vital to success. Effective teams can achieve objectives such as cutting costs, improving productivity, meeting quality control standards, just to mention a few. And when a team wins, everybody wins.
Individual Development Tools
Assessment tools also provide insights and information about individual employees: how quickly they learn, deal with change and conflict, receive feedback, etc. This information can clarify a manager’s strategy and help the manager deal with the individual more effectively and build his speech with a keynote speaker. Assessment reports suggest new ways to coach the employee, and present a picture of his/her potential growth and development in the organization. Managers let the assessment tools diagnose and suggest solutions –– they can then spent time helping direct reports grow and develop.
Some tools focus on specific job competencies. The latest in assessment tools is geared toward Customer Service. The assessment identifies people who have the natural behavioral traits for great customer service. The tool also suggests coaching approaches, training suggestions and even flags customer service reps who may have a tendency to “over-commit” to the customer.
Call Center assessment tools identify and help hire employees who fit the very unique “call center culture.” Where retention rate is low, assessments can help companies hire people who are well-suited to the work, either inbound or outbound. Employees who are a good fit perform better, are more reliable and they stay with the company longer. And you just can’t get this information from references, resumes or interviews.
Assessments can even support an organization’s succession planning strategy. If you know that some people can deal with change better than others or have stronger problem solving skills, you can better place them in your organization. In this way, they benefit the business and remain challenged and happy employees.
Management Development Tools
The “assessment tool box” also provides a way for supervisors, team leaders and managers to develop themselves. One of the hottest professional development tools is referred to as “the 360.” A 360 tool provides feedback on critical factors for effective managerial performance. Direct reports, boss, peers, customers — even the managers themselves complete a survey form. The completed forms are then sent to an outside processing center to ensure confidentiality or handled anonymously on a web site. A customized feedback report is sent to the manager comparing perceptions from different work-place sources and prioritizing development needs.
Using a good 360 instrument is “managing right.” Perhaps for the first time, managers can quantify their competencies, verify the results from a variety of perspectives and identify ways to improve. Organizations that use a 360 effectively can positively impact retention, productivity and business results.
Things to Look Out For
Investing in assessment technology requires some homework. Here are some things to consider:
- What Human Resource/Business strategy will the assessment support or enable?
- What’s the best way to introduce this into the organization?
- Who administers the process, HR, business units or individual managers?
- When will assessments be a requirement or optional?
- What best: a web-based assessment, on-line or stored on a local drive?
- What’s the best way for the test to be administered: on-line or paper and pencil?
- Is the assessment reliable and valid? Has it been tested? Is there a technical manual that describes the testing process and the results?
- Can the assessment be used for hiring?
- Does it meet the criteria set by the ADA, EEOC and Civil Rights Act?
Decide what best meets your organization’s requirements. The choices are varied and you’re sure to find one that fits your needs.
An “assessment tool box” is key to hiring smart and managing right. The tight job market makes the tool box even more critical, but any company that plans to successfully compete in the new millennium should take advantage of what assessment technology has to offer.